Knowledge base

SIDES Videos

In addition to our extensive Help Center, you can also find product videos, tutorials, and much more from SIDES on YouTube. Just take a look.

Recent Articles
New shopping cart in Webshop
What The new shopping cart in Webshop provides a more modern and clearer ordering experience with features such as a permanently visible order button, loyalty programs, product recommendations, and highlighting of the minimum order value. Where ...
Apple License Agreement
1. Sign in to your Apple Developer account. https://developer.apple.com/account/ 2. Confirm the Apple License Agreement. On the homepage (Account), you will see a message that the Apple License Agreement has been updated and needs to be accepted -> ...
Release Notes Webshop Version 6.15.0 - May 6th 2026
New Features and Improvements Exciting new possibilities and improvements to increase efficiency, visual appeal, and customer satisfaction. Shopping Cart Overhaul This release marks a major milestone with the full UI/UX redesign of our shopping cart. ...
Loyalty-Campaigns (levels and loyalty card/stamp card)
What Loyalty campaigns allow you to create levels and a loyalty card/stamp card to retain customers long-term through rewards such as discounts or free items. Where Admin: Marketing campaigns > Voucher list > Add voucher. Admin: Loyalty program > ...
Version 1.2.286 - 18.11.2024
Archived release entry — 18 November 2024 Issue fixes: Driver App: Issue with the display of payment methods in SIDES Drive App fixed. Adyen Terminal & Self-Order-Terminal: An issue in the payment screen on the SOT (self-service terminal) has been ...

Popular Articles
View/use of kitchen manager
To use the kitchen manager, first log in to the admin interface. There, the physical workstations, workflows, and (if applicable) an oven time must be configured for the respective store in its settings. In addition, cross-store settings must be ...
Selfservice(-terminal) ("in the POS cash register") (EN)
Calling up the self-service terminal The self-service terminal allows your customers to place their orders directly at a terminal. This should be placed in a clearly visible area in the entrance area. In order for you to use the terminal, it must be ...
Communication log
After an email account (by a SIDES employee) has been created and set up in the Admin --> in the category "Store" --> at the category sub-item "Store-wide settings" --> in the tab "Email account" (at/for/with "Sendgrid") (and in the category "Store" ...
Switch to the new cash register interface
What There is a new graphical interface for the cash register, which can be switched. Where POS or Admin: Dashboard > Activate new cash register. Admin: Global settings > Global store setting > Other settings > Call center and POS settings > ...
Delivery areas
What To enable delivery to customers, it is first necessary to define the delivery areas. Where Admin: Store > Stores > Delivery areas. In order to be able to deliver to customers, the delivery areas must first be defined. We use an innovative ...