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Recent Articles
How do I manually adjust the price of an item at the POS?
Quick solution There are two ways to manually adjust prices at the POS: via a "Free price" item or by editing an existing item in the cart. Option 1: Create an item with an adjustable price In the SIDES Administration, go to Item management > Item > ...How do I update my phone number, email address or company details on the webshop?
Quick solution You can manage your contact details, such as phone number and email address, in the store settings under the legal information section. Steps: In the SIDES Administration, go to Store management > Stores. Click the Edit (pencil) icon ...How do I determine how many days in advance customers can pre-order?
Quick solution You can set how many days into the future customers can place an order in your webshop. Steps: In the SIDES Administration, go to Store management > Stores > Edit. Navigate to the Settings tab and select the "Delivery and take away ...How do I set up staff sales and adjust the prices?
Quick solution Staff sales work via a separate sales channel. You can create a specific Pricing category for this, so that staff automatically pay a lower price at the POS. Step 1: Create a pricing category for staff Go to Item management > Item ...How do I activate group orders (shared shopping cart) for my webshop?
Quick solution With the Group orders feature, customers can collaborate on a single order by sharing a unique link or code. This is ideal for office groups or friends who want to order together. Important requirement: This feature is exclusively ...
Popular Articles
View/use of kitchen manager
To use the kitchen manager, first log in to the admin interface. There, the physical workstations, workflows, and (if applicable) an oven time must be configured for the respective store in its settings. In addition, cross-store settings must be ...Selfservice(-terminal) ("in the POS cash register") (EN)
Calling up the self-service terminal The self-service terminal allows your customers to place their orders directly at a terminal. This should be placed in a clearly visible area in the entrance area. In order for you to use the terminal, it must be ...Communication log
After an email account (by a SIDES employee) has been created and set up in the Admin --> in the category "Store" --> at the category sub-item "Store-wide settings" --> in the tab "Email account" (at/for/with "Sendgrid") (and in the category "Store" ...Switch to the new cash register interface
What There is a new graphical interface for the cash register, which can be switched. Where POS or Admin: Dashboard > Activate new cash register. Admin: Global settings > Global store setting > Other settings > Call center and POS settings > ...Delivery areas
What To enable delivery to customers, it is first necessary to define the delivery areas. Where Admin: Store > Stores > Delivery areas. In order to be able to deliver to customers, the delivery areas must first be defined. We use an innovative ...
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