Short solution
Set a Time interval and a Maximum number of orders in the settings to spread the workload in the kitchen.
Steps:
- Log in to the SIDES Admin and go to Store management > Stores.
- Click on the blue Webshop settings.
- Adjust the "Time interval for pre-order options" (e.g., 15 or 20 minutes). This determines the size of the 'slots' in the webshop.
- Go to the "Preorders" tab (under Settings).
- Enter the maximum number of orders allowed per interval for each day (e.g., 2 per slot).
- Click Save.
Important: Make sure to specify the full time range of your delivery or pickup hours in the pre-orders (e.g., 12:00 to 21:00) so the system can calculate the intervals across the entire day.