1. admin > articles > create article group and release for the corresponding channels.

2. Admin > Item > Create Item > Deselect item property "Sales Item" and select "Credit". Activate the "Vouchers" merchandise group so that the article is then displayed for it. Under Price, set the value of the voucher.

3. Store > Store-wide settings > Other settings > Voucher settings > Upload voucher template, which can then be used for sending vouchers by mail.

The vouchers will be sent to the customer as a PDF together with the order confirmation.