How do I create a new item?

How do I create a new item?

Info
Please note that this FAQ is using the new navigation. Want to learn more? Click here!

Short answer
Open “Add Item”, fill in the required fields (number, name, product group, price) and click “Save”.

Steps
  1. Log in to SIDES Administration and select the mode “Administration / Callcenter”.
  2. Navigate to “Item Management” > “Item” if you use the new navigation; otherwise go to “Item” > “Item”
  3. Click “Add Item” (top-left).
  4. Fill in the fields: Item number, Item name, Abbreviation, Kitchen label, Sales item, Product group, Price.
    1. Optional: Add a short description under "Info for extras" so customers can see it in the Webshop.
  5. Click “Save” at the bottom.


Common issue / check
Item not visible in POS or webshop?
  1. In Incoming order channels: set Callcenter and Point of Sale to Yes for POS visibility.
  2. Set Webshop and Mobile Webshop to Yes for webshop visibility.
  3. In Outgoing order channels: make sure the required sales channels (counter, pickup, delivery, table, staff sales) are set to Yes.

Want to learn more about Items? Click here!


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