POS
How to best pass the amount to the payment terminal for pickup orders
What For pickup orders with debit card payment selected, the amount can be transferred directly to the payment terminal. Where POS: Take out waiting for pick up. Background The customer places an order via the webshop or by phone for pickup. If they ...
Enable commodity group images in the POS
What Commodity groups can be displayed with images in the POS. Where POS: Three-dot menu > Settings > View commodity group images. Overview With the "View commodity group images" option, commodity groups can be displayed with images in the item view ...
Using the number pad to quickly add items at the POS
What Using the number pad for quantity entry at the POS allows for direct and time-saving input of item quantities. Where POS. The number pad at the POS allows for fast and efficient entry of item quantities. This feature is particularly useful in ...
Using the quick checkout button in the POS
What The quick checkout allows for a fast order completion directly from the item view. With an additional button, the order can be completed immediately using the preselected payment type. Where POS. Admin: Store management > Stores > Edit > Payment ...
Counter sales
In the POS, in addition to a delivery or pickup order, a counter order or counter sale is also possible when a customer places an order directly in the store at the counter. In this case, the choice of the customer as well as the choice between ...
Table sales
The "Table sale" in the POS has the same function as entering an order via the POS tool "MOBILE CHECKOUT", but has a different view. Here you assign an order to a specific table in a specific room in the restaurant (rooms and tables must be created ...
Staff sales
In the POS it is also possible through the tab "Staff sales" that an order is placed for employees or employees place orders for themselves. For this purpose, only the corresponding employee must/may be selected and optionally an "ORDER NOTICE" added ...
Selfservice(-terminal) ("in the POS cash register") (EN)
Calling up the self-service terminal The self-service terminal allows your customers to place their orders directly at a terminal. This should be placed in a clearly visible area in the entrance area. In order for you to use the terminal, it must be ...
Driver terminal
We recommend that you use a incognito tab if you open the driver terminal on the same computer as the cash register, otherwise this may cause problems. The driver terminal fulfills two functions. Firstly, it serves as a tool for your staff to record ...
Trip planning
What The trip planning can be used to plan tours effectively. They are displayed in tour blocks. Trip planning can be fully automated or manually controlled, depending on your preference. Where POS: Order overview > Trip planning. If you want to plan ...
Open cash register
This button is used to open a physical cash drawer. Thus, the POS must be previously connected to the physical digital cash register via a printer. When this button is clicked, the message "Cash drawer opened." will appear in a green box in white ...
Takeout orders waiting for pickup from webshop or POS and self-ordering terminal (SOT)
What The section "Take out waiting for pick up" in the POS is used for the centralized management of all incoming pickup and self-ordering terminal orders that still need to be processed, confirmed, or assigned to a staff member. Where POS: Take out ...
Keyboard operation
The information for the control of the system by keyboard shortcuts can be found at "Order overview" (or at each tab where you see the following tab) via the tab "Keyboard control" or the "F12" key on the keyboard . The displayed keyboard shortcuts ...
Cash register pre-balance
The following variant applies only to sole proprietors. First you must enter a private deposit in the cash book for the desired amount that the cash in advance should have (e.g. 300€). The next step is done only during the cash closing. In order to ...